Welcome to Customer Care!

Our Customer Care section gives you quick and easy access to the information and services you need to manage your home or business account. From online tools that allow you to analyze your energy usage to simply paying your bill online, you’ll find an assortment of self service options to help you manage your account.

Starting September 29, 2014 My Account will include new enhanced cost and energy saving functionality for our customers. The new Home Energy Advisor (HEA) and Business Energy Advisor (BEA) will allow residential and commercial customers to establish personalized savings and energy saving plans.

Reduce Your Bill:  Want to find ways to save on your energy cost? Our Online Energy Analyzer allows you to analyze your energy usage, identify ways to reduce your energy costs and view your bills online. See all the ways you can save money on your electric bill!

FAQs:  Want to find answers to your most commonly asked questions? ASK UI, our frequently asked questions is the answer! You are no more than a click away – Just click on the convenient link located on every page in our site.

Your Rights, Your Responsibilities:  As a customer, there are certain rights and responsibilities you have for the electric service we provide. Please click here to see more information regarding customer rights.