UI’s Storm Center provides you with useful information to help you before, during and after a storm. Whether it’s reporting an outage or viewing our town outage list, you’ll have access to the latest information regarding your electric service.
Winter Storm Update:
Storm Safety and Preparation:
To report a power outage, downed power lines or damaged electrical equipment, call UI at 1-800-7-CALL-UI (1-800-722-5584). The process by which we restore customers' power is outlined on our Restoration Priorities page.
If you see someone in imminent danger due to damaged electrical equipment, call 911 first, then report the situation to us.
If you need additional assistance, please call Connecticut's toll-free Infoline, 211, for information, referrals and other services. You may also contact your local chapter of the Red Cross or United Way, or other community agencies.
If you have questions not covered in this section, please visit our Storm Readiness and Safety Frequently Asked Questions.