Outage Alerts

Are you experiencing an outage at your address? We now have four ways to report an outage:

  • Use our online Outage Reporting System through My Account
  • Use our online Quick Registration System (Requires registration)
  • Text OUT to 78418. You can request outage status by texting STAT to 78418.
  • Call 800-7-CALL-UI (800.722.5584)


Register for UI’s Outage Alert System

Register now to be able to report outages online or by mobile phone, and to get up-to-the-minute status reports on storms and outages.

There are two ways for you to register for UI Outage Alerts:

Log in now and use our new Preferences page to enroll in eBill, schedule automatic payments, and manage your alerts by simply switching them on!

The second way to get alerts is to text REG using your mobile phone to 78418. You will be prompted to register. Registration requires* your 14-digit UI account number. 
Note: Text messaging is subject to standard message and data rates.

See full Terms & Conditions.


Please read the Outage Alerts Frequently Asked Questions (FAQs) below for additional information.


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