Contact Us
View customer service phone numbers and other important contact information for residential and business customers.
Non Emergency Contacts
800.722.5584
Live Support Hours: Mon-Fri 7:00 a.m. - 7:00 p.m.
Self-Service Automated Phone Support: 24x7
Mon-Fri: 7:00 a.m. - 7:00 p.m.
Emergency Contacts
24/7 Emergency Line
If you are experiencing a life-threatening electricity emergency, please call 911 immediately. Otherwise, please contact us at 855-784-3637 for electricity outages or trouble, or use our online form.
If your power is out you can report it online or by calling 855.784.3637.
Mail a Payment
The United Illuminating Company
P.O. Box 847818
Boston, MA 02284-7818
Property and Casualty Claim
Complete our online Property and Casualty Claim form
Fax Us
Fax: 203.499.5973
Vegetation Management
Contact us at: 866.829.4461