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Contact Customer Care
If you need to contact us regarding an issue or concern, please
call us at one of the numbers listed below. |
Online Inquiry Click here to review our FAQs or to send an e-mail inquiry to our Customer Care Center.
Automated Action Line 24 hours a day, 7 days a week 1-800-676-7052
- Account Balance
- Payment Options
- Payment Agencies
- Next Meter Read Date
General Customer Service Inquiries Monday – Friday 7 a.m. to 7 p.m., Saturday 7 a.m. to 4 p.m., 1-800-7-CALL-UI (1-800-722-5584), (Fax) 1-203-499-5973
General Collection Inquiries Monday – Friday 7 a.m. to 7 p.m., Saturday 7 a.m. to 4 p.m., 1-800-442-5004, (Fax) 1-203-499-2411, (Fax) 1-203-499-3709
- Hardship
- Payment Arrangements
- Financial Assistance
- Medical
Mailing Address The United Illuminating Company P.O. Box 1564 New Haven, CT 06506-0901 |
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