My Account Customers

In our secure customer portal, you can make payments without needing your account number or banking details, view your last 24 bills, and manage your energy usage and account preferences.

Make a Guest Payment

You'll need your account number and banking information.

Customize your monthly payments

Choose how you want to pay your bills to fit your lifestyle. You can pick from the following options and combine AutoPay, eBill, and Budget Billing for ultimate convenience.

AutoPay

AutoPay is the secure, hassle-free way to ensure your bills are paid on time each month, automatically.

eBill

Enroll in paperless billing to receive your bill via email as soon as it's available. Make payments online and view up to 13 months of historical bills.

Budget Billing

Spread your energy costs evenly over 12 months for more predictable monthly payments.

Other Ways to Pay

Pay With our Mobile App

Our app provides you with an even easier way to manage your account.

Learn More

Pay by Phone

Call 800.722.5584 (800-7-CALL-UI) to make a payment any time using our automated phone system.

Pay by Mail

Make your check payable to The United Illuminating Company and mail to:

The United Illuminating Company
P.O. Box 847818
Boston, MA 02284-7818

Please include your account number on your check.

Pay in Person

Pay in person at one of the many nationwide payment locations offered through our payment partners.

Find a Location

Need Help Paying Your Bill?

If you are having difficulty paying your bill, we may be able to provide you with affordable payment arrangements and direct you to agencies that may provide financial assistance.

Account Alerts

Now you have an easy way to stay informed about your account.