UI Matching Payment Plan
UI Bill Forgiveness Program
Our Bill Forgiveness Program (BFP) helps limited-income customers maintain their service year-round. It provides an opportunity for customers to reduce or eliminate past-due balances in as few as 12 and up to 36 months.
UI residential customers with an income at or below 60% of the state median income and a balance of $100 or more that is 60 days in arrears.
Guidelines and Benefits
- Customer agrees to and pays budgeted amount each month
- 100% dollar match of all payments made
- Matches take place at the time the payment is made
- Match may not result in a credit balance
- Up to a 36 month program or until a zero balance is reached, whichever comes first
Call our Care Center at 800 7 CALL UI (800.722.5584) for more information.