Contact Us

 

Phone Numbers

Hearing Impaired: Dial 711

 

 Emergency (24x7)
       800.722.5584

 

Customer Care
Toll Free: 800.722.5584
Live Support Hours:
Mon-Fri 7:00 a.m. - 7:00 p.m.
Self-Service Automated Phone Support 24x7
Fax: 203.499.5973  

 

Mail a Payment

The United Illuminating Company
P.O. Box 847818
Boston, MA 02284-7818

 

Property and Casualty Claim

Complete our online Property and Casualty Claim form

 

 

Have a question?

Search for questions with the Answers on our FAQs page, or submit your own question using the email form.

Our team is focused on restoring power to customers impacted by Tropical Storm Isaias. For the latest information, including estimated times for power restoration, please visit the Outage Central section of this website or download our new mobile app. Thank you.