Contact Us
View customer service phone numbers and other important contact information for residential and business customers.
Non Emergency Contacts
800.722.5584
Live Support Hours: Mon-Fri 7:00 a.m. - 7:00 p.m.
Self-Service Automated Phone Support 24x7
Emergency Contacts
24/7 Emergency Line
If you are experiencing a life-threatening electricity emergency, please call 911 immediately. Otherwise, please contact us at 800.722.5584 for electricity outages or trouble, or use our online form.
If your power is out you can report it online or by calling 800.722.5584.
Mail a Payment
The United Illuminating Company
P.O. Box 847818
Boston, MA 02284-7818
Property and Casualty Claim
Complete our online Property and Casualty Claim form
Fax Us
Fax: 203.499.5973
Vegetation Management
Contact us at: 866.829.4461
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