Energy Library

• Cold months, warm relief
• Anytime, anywhere, we're there
• Season of giving; We're making a difference
• Our 2025 holiday schedule

November 2024
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• Need help? We're only an ask away.
• One less thing on your plate
• Call us if you suspect energy theft

• We're here to help you with your electricity bill
• Is your to-do list getting too big to handle?
• Power you can count on: The importance of essential grid updates

September 2024
Customer Rights and Responsibilities

• YOUR RIGHTS: Important information about your service

September 2024
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• Ready to explore? Join us online!
• Railroad transmission upgrades ensure reliable power
• Maintaining your service connection

• Moving has never been easier
• Struggling with your energy bill? We're at your service
• Grid reconstruction project to improve reliability

July 2024
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• Let us introduce you to AutoPay
• Dive into summer with these energy saving tips
• Need Help with your electricity bill? We're here for you

June 2024
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• Let's get you signed up for eBill
• We can help you stay cool this summer
• Which pricing option is right for you?

May 2024
Customer Rights and Responsibilities  
 

• YOUR RIGHTS: Important information about your service

• 2023 State Level Reliability Scorecard

• I'm going to show you how easy it is to sign up for My Account
• How we restore power
• What's new with your bill

• Earth-friendly eBill!
• We are here to help
• Don't dig into trouble, know what's below

• Maintaining your service connection

• Smart solutions to help with your bill
• Your energy your way
• Energy storage pilot program to provide electricity reliability and resiliency

February 2024
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• The new bill design makes it easier to read and understand your usage

January 2024
2024 UI Rate Schedule

• Rates effective January 1, 2024

January 2024
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• New year, new opportunities
• Explore energy assistance programs
• Fast, easy, secure, organized. Done. eBill
• Coming soon - new bill design!

December 2023
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• Make a difference in your community
• Can you really help me with my electricity bill?
• Personalize your account to fit your needs
• Our 2024 holiday schedule

• Sign up for eBill and help feed those in need
• How do I stay warm and within my budget this winter?
• Call us if you suspect energy theft

September 2023
Customer Rights and Responsibilities

• YOUR RIGHTS: Important information about your service

October 2023
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• "I'm on a fixed income and need help with my bill. Can you help me?"
• Pre-enrollment is now open!
• Are you doing more online these days? We are too!

September 2023
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• Make a smooth move with eBill
• Maintaining your service connection
• Need assistance? We can help.

• Have more time to play with AutoPay
• Standing up against the weather
• Cool comfort with smart control

• Power On Building a stronger, safer grid
• Switch from your mailbox to your inbox
• Good news! UI Standard Service rate decrease effective July 1

June 2023
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• Tap and go with our Mobile App!
• Which pricing option is right for you?
• Delivering help in our communities

• High-Performance, All-Electric Homes are the Future

May 2023
Reliability Scorecard
 

• 2022 State Level Reliability Scorecard

May 2023
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• Personalized and easy - give My Account a try today
• Be a Smart Saver and get a $5 thermostat
• How power is restored

April 2023
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• Earth friendly eBill!
• We are here to help
• Don't dig into trouble, know what's below

March 2023
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• Spring into action with Budget Billing and AutoPay
• Energy-saving solutions
• Helping our community

• Energy savings made easy with our smart solutions
• Your guide to helpful resources
• Your account at your fingertips

• Rates effective January 1, 2023

• New Federal Funding for Energy Upgrades

• Make the best energy choices for you and your family in 2023
• Need help with your energy bill? We're here for you
• Start the New Year with My Account!

December 2022
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• Take comfort in these smart solutions
• Help is available
• Give yourself the gift of convenience
• Our 2023 Holiday Schedule

November 2022
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• Together we can help feed those in need
• Control and comfort this winter - here's how!
• Call us if you suspect energy theft

• Important information about UI’s Rate Plan

• Take charge of your energy bill
• Put your bill on autopilot with AutoPay
• Plug in to clean energy

• So long summer, hello My Account
• Maintaining your service connection

• YOUR RIGHTS: Important information about your service

• Moving can be stressful, let us help! Go eBill!
• Stay cool and save this summer!
• Taking the lead on a greener future for all

July 2022
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• For reliable service, the sky's the limit
• Make time for summer fun — go eBill
• Test your summer energy smarts

• Energy summer school: How to save on your bill
• Your service, your way
• Price adjustment July 1
• Before the storm, be prepared

• Do you have our Mobile App yet?
• Stay comfortable and save
• How power is restored

• What's stopping you from signing up for eBill?
• We are here to help
• Don't dig into trouble, know what's below

• Maintaining your service connection

• Your power, your way
• We can help with your energy bill
• Power on: Making our system stronger

• How can I control my energy use?
• Check out these resources for help with your bill
• Lots to love about eBill

• Rates effective January 1, 2022

• UI plans rebuilds to the electric system to maintain system reliability

• Helping you manage your energy bill
• There are plenty of reasons to sign up for eBill
• Assistance program funds are available

• Maintaining your service connection

• Together we can make a difference!
• Help with your bill
• Our 2022 Holiday Schedule

• An app you'll actually use — and love!
• eBill for ease and convenience
• Prepare for the cold weather ahead
• Stay informed with Outage Alerts
• Call us if you suspect energy theft

• Our free tools put you in control of your energy bill
• COVID-19 Relief: Funds are available to help with rent and utility bills
• Outage Alerts — so you can plan
• Smart savings tips

• YOUR RIGHTS: Important Information About Your Service.

• eBill and the Mobile App — easy as 1-2-3!
• Maintaining your service connection
• Programs and resources to help with your bill

• The energy to power your evening
• eBill is easy no matter where you are or what you're doing
• Help us help others
• We have resources to help

• The energy to power your day
• eBill makes life easier / Download our mobile app
• Help us help others

• Important information about COVID-19

• The energy to start your day
• Which pricing option is right for you?
• New assistance program available

May 2021

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• Maybe you should try our app?
• We're here to help you manage your energy bill
• Help us help others
• Restoration priorities

April 2021

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• One easy change makes a world of difference
• UI receives Emergency Recovery Award
• We are here to help
• Don’t dig into trouble, know what’s below

March 2021

• Maintaining your service connection

March 2021

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• Understand how the weather impacts your electricity use
• Get energy smart and save
• Manage your account anytime anywhere with our Mobile App

February 2021

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• We can help you with our savings tool kit
• Our FREE Mobile App makes it even easier to manage your account
• Save with our Home Energy Solutions

• Rates effective January 1, 2021

January 2021

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• Electricity: What a value!
• Manage your account with ease
• Need extra time to pay?

December 2020

• What's Ours and What's Yours

December 2020

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• Weather any storm with Outage Alerts
• COVID-19 payment program extended
• 2021 Holiday Schedule

November 2020

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• We can help you manage your energy bill
• With Outage Alerts, you’ll know
• Meter safety reminder

October 2020

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• We're here to help
• Simple Savings Tips
• Save with our home energy solutions

September 2020

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• Storm Isaias — We were prepared
• Maintaining your service connection
• Manage your account at home or away with our Mobile App

August 2020

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• Find answers about your summer electricity usage
• We're here to help
• Safe, reliable service you can count on
• Click, click, click, bill paid with our mobile app

August 2020

• YOUR RIGHTS: Important Information About Your Service.

July 2020

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• You've tried new things lately, now try eBill
• How has your energy use changed?
• Home Energy Solutions Limited-Time Offer

June 2020

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• Understand your usage – Try our Energy Analyzer
• Which rate is right for you? We offer two rate options for residential customers
• We are committed to helping the communities we serve

May 2020

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• We’re on the line – and online – for you
• Restoration Priorities
• Help us help others
• We’re here to help

April 2020

• COVID-19 and our commitment to you
• Don't dig into trouble, know what's below

March 2020

• What's Ours and What's Yours

March 2020

• Our FREE app makes it easy to access your account
• Get energy smart
• Track your energy use and learn how to save

February 2020

• Manage your account with our new app
• Prepare ahead of storms with free Outage Alerts
• Business customers can purchase electricity from us or an alternate supplier

January 2020

• Rates effective Jan. 1, 2020

January 2020

The Source

• Resolve to be energy fit
• Get energy smart
• You may qualify for one of our programs

December 2019

Supplier of Choice Changes

• Update: Supplier of Choice Changes

December 2019

The Source

• We're ready and we want you to be ready, too
• Give the gift of energy
• Our 2020 holiday schedule

November 2019

The Source

• Understand and manage your energy use
• A dozen reasons to enroll in eBill
• Energy theft

October 2019

The Source

• Sign up for assistance
• For convenience and more, give eBill a try
• Get energy smart

September 2019

• What's Ours and What's Yours

September 2019

The Source

• Paying your bill is easy
• Driving change with electric vehicles
• Outage Alerts your way

August 2019

• YOUR RIGHTS: Important Information About Your Service.

August 2019

The Source

• Sign up for FREE Outage Alerts
• It pays to save with Home Energy Solutions
• Our employees are easy to identify

July 2019

The Source

• Our payment options are a picnic
• Hats off to our lineworkers
• A cool way to track your energy use: Energy Advisor

June 2019

• Stay in the know with alerts your way
• Which rate is right for you
• Sign up for our convenient and secure online payment options

May 2019

• Our FREE online payment options let you manage your bill on the fly
• Restoration Priorities
• Stay informed with FREE Outage Alerts

April 2019

• Celebrate Earth Day every day with eBill
• Winter protection ends May 1, 2019
• Don't dig into trouble, know what's below

March 2019

• We've made it easy to enjoy the convenience of our online services
• Smarter electricity grid makes for faster response to outages
• Spring forward for safety

February 2019

• Manage your energy use
• Stay informed with Outage Alerts
• Business customers can purchase electricity from us or an alternate supplier

January 2019

• Rates effective Jan. 1, 2019

January 2019

• Resolve to be energy fit
• If the power goes out, we'll keep you informed
• Help with your energy bill

December 2018

• Outage Alerts
• Operation Fuel
• 2019 Holiday Schedule

November 2018

• Understand and Manage Use
• Outage Alerts
• Holiday Outdoor Lighting Safety

October 2018

• Payment Assistance
• Rates 
• Outdoor Safety

September 2018

• What's in Your Storm Kit?
• Stay Informed
• Hazard-Free Poles

August 2018

• YOUR RIGHTS: Important Information About Your Service.

July 2018

• Happy to Help
• Sustainability Report
• Rate Update

June 2018

• Reliability is Job 1
• Which Rate is Right for You?
• Slow Down for Roadside Crews

June 2018

• What's Ours and What's Yours

May 2018

• Scammers are after your personal and financial information. Here's what to look for.

May 2018

• Staying Ahead of a Storm
• Restoration Priorities
• Downed Wires

April 2018

• Know What’s Below
• Winter Protection Ends May 1
• Who Let the Dogs Out?

March 2018

• Important Information about Your Electric Service

March 2018

• Reduce Your Carbon Footprint
• Understanding Your Bill
• Safety

February 2018

• Introducing Our New Walk-In Payment Option

February 2018

• Winter Safety
• Connected with Community
• New Customer Care Hours

January 2018

• Annual Report to Customers

January 2018

• Rates Effective Jan. 1, 2018

December 2017

• Good Neigbors
• Providing Comfort
• 2018 Holidays

November 2017

• Cut Costs, Not Comfort
• Home Energy Solutions
• Holiday Lighting

October 2017

• Payment Assistance
• Rates 
• Outdoor Safety

September 2017

• My Account
• Outage Alerts
• Generators

September 2017

• Important information regarding service restoration

September 2017

• Fun for the Whole Family, Oct. 21, 2017 at the Energize Connecticut Center

August 2017

• Important information for customers.

July 2017

• System Conditions
• Helping You Save
• Rate Update

June 2017

• What Customers Are Saying
• Rates
• Give Crews a 'Brake'

June 2017

• Important information regarding service restoration

May 2017

• This Summer, It Pays to Save

May 2017

• Learn What To Look For

May 2017

• Restoration Priorities
• Stay Informed During a Storm
• My Account

April 2017

• Call Before You Dig
• Winter Protection Ends
• Who Let the Dogs Out

April 2017

• Celebrate Earth Day, Saturday, April 29 at the Energize CT Center, 122 Universal Drive N., North Haven, CT

March 2017

• Woodbridge Fuel Cell
• Paperless Billing
• Fire Safety

February 2017

• Good Neighbors
• Outage Reporting
• Don't Post on Poles

January 2017

• 2017 Rate Schedule

January 2017

• 2016 Annual Report to Customers