Understanding Your Bill
Electricity powers the world around us, from watching television, washing clothes, and heating your home, to running appliances and cooking.
Billing Resources
We have a variety of resources to help you understand and manage your bill.
Understand Your Usage
Understanding your energy use can help put you in control of your monthly bills. Learn about tips to reduce your energy use while maintaining your comfort.
Energy Analyzer
Energy Analyzer allows you to see how much electricity you used this month compared to last month and this time last year.
Energy Library
We share important information in the inserts you receive with your monthly statement. View the current and previous bill inserts.
Pricing
Learn more about specific pricing and rates for residential, commercial, and industrial customers.
Additional Resources
Choose a Supplier
Here you’ll find information about switching to UI’s Standard Generation Service, as well as information and resources if you’re interested in switching to an alternate generation service supplier.
Learn About Your Options
Meter Reads
Learn how to read your electro-mechanical or digital electric meter, as well as how to avoid an estimated bill by submitting meter reads to UI.
Learn MoreCommercial Security Deposits
A security deposit is required for non-residential accounts to minimize potential financial loss for non-payment of the account. UI will waive this requirement for existing non-residential customers with exceptional credit history or for new businesses that can provide a letter of recommendation from another utility.
The Security Deposit will be refunded after one year if you maintain a clean payment history (e.g. no late payments) or in the event the account is closed. If the account is closed, the security deposit will be applied to the final bill. If the security deposit is more than the final bill amount, UI will refund the remaining credit balance. If the security deposit is less than the final bill amount, UI will send a final bill.
Detailed information about all our rates and schedules can be found in our Pricing section.