Understanding Your Bill
Electricity powers the world around us, from watching television, washing clothes, and heating your home, to running appliances and cooking.
Billing Resources
We have a variety of resources to help you understand and manage your bill.
Understand Your Usage
Understanding your energy use can help put you in control of your monthly bills. Learn about tips to reduce your energy use while maintaining your comfort.
Energy Analyzer
Energy Analyzer allows you to see how much electricity you used this month compared to last month and this time last year.
Energy Library
We share important information in the inserts you receive with your monthly statement. View the current and previous bill inserts.
Pricing
Learn more about specific pricing and rates for residential, commercial, and industrial customers.
Additional Resources
Choose a Supplier
Here you’ll find information about switching to UI’s Standard Generation Service, as well as information and resources if you’re interested in switching to an alternate generation service supplier.
Learn About Your Options
Meter Reads
Learn how to read your electro-mechanical or digital electric meter, as well as how to avoid an estimated bill by submitting meter reads to UI.
Learn More
Billing Glossary
Learn about definitions for the billing terms found on your bill that describe your usage.
Learn MoreCommercial Security Deposits
Security deposits are for commercial accounts only. Rates determine the amount you pay each month for your monthly energy usage.
In accordance with the Department of Public Utility Commissioners (D.P.U.C.) regulation 16-11-105, UI may require a security deposit of up to three (3) months of the highest billed usage based on the previous tenant’s usage. Security deposits can be waived if you have an existing UI account that is in good standing (continuous on-time payments of utility bill) or if you are a new customer with a letter of credit from your previous electric/gas utility. After twelve (12) months, security deposits, with accrued interest, are refunded to commercial customers with accounts in good standing.
Detailed information about all our rates and schedules can be found in our Pricing section.