ORANGE, Conn. — Oct. 17, 2019 (1 p.m. EDT) — United Illuminating, a subsidiary of AVANGRID Inc. (NYSE: AGR), is reporting significant progress restoring service to customers left without power after a strong Nor’easter brought soaking rains and gusty winds across the region.
Approximately 1,899 customers were without service as of 1 p.m. Thursday, down from a peak of nearly 9,500 Wednesday night. The company Thursday morning had more than 120 line and tree workers, plus support personnel, working on the restoration effort.
Gusty winds were expected to continue Thursday, and UI anticipates that additional outages may occur even while crews restore customers previously left without power.
UI follows a methodical restoration process that prioritizes public safety. After addressing public safety concerns, crews first work to address damage to critical electrical infrastructure, as well as outages that affect large numbers of customers. As these are restored, the focus shifts to smaller outages and individual customers.
Customers are advised to stay far away from downed utility lines, which can be live and dangerous even if they don’t appear energized. Never drive over a downed wire. Report them to UI at 800.722.5584 (800.7.CALL.UI). If there is an immediate danger, call 911.
About UI: The United Illuminating Company (UI) is a subsidiary of AVANGRID, Inc. Established in 1899, UI operates approximately 3,500 miles of electric distribution lines and 139 miles of transmission lines. It serves approximately 335,000 customers in the greater New Haven and Bridgeport areas of Connecticut. UI received the Edison Electric Institute’s Emergency Recovery Award recognizing the company’s response to the May 2018 storms that impacted its service territory. For more information, visit www.uinet.com.
About AVANGRID: AVANGRID, Inc. (NYSE: AGR) is a leading, sustainable energy company with approximately $33 billion in assets and operations in 24 U.S. states. AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving 3.2 million customers in New York and New England. Avangrid Renewables owns and operates 7.2 gigawatts of electricity capacity, primarily through wind power, with a presence in 22 states across the United States. AVANGRID employs approximately 6,500 people. AVANGRID supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2019 by the Ethisphere Institute. For more information, visit www.avangrid.com.