About eBill

Sign up for eBill and together we can make a difference!

Now is the time to go paperless with eBill. For every eBill signup we receive in November and December, we’ll donate $1.00 per signup – up to $5,000 – to Connecticut Foodshare who distributed enough food to prepare more than 23.9 million meals last year.

Connecticut Foodshare partners with food retailers, growers, financial donors, and volunteers to source food and distribute it through a network of 500 food access points.

Your eBill signup will help support ending hunger in our communities, while also helping the environment by reducing paper use. This partnership is a win-win for all.

Easily go paper-free with our online payment options

Enroll in our paperless eBill service to receive your bill online. You can also schedule your payment to be made automatically, or make payments online each month. We’ll send you an email when your new bill is ready for review and payment. And, you can view up to 13 months of your previous bills online!


Screenshot of the Preferences Tab found in the My Account area

Log in now and use our new Preferences tab to enroll in eBill, schedule automatic payments, and manage your alerts by simply switching them on! 




Already enrolled in our paperless eBill service?

Log in to My Account to pay your bill.

Use EZ-Pay to pay online any time

Pay your paper bill online. Even if you’re not enrolled in eBill, you can still make a payment online with EZ-Pay service. 

Important information for online bill payers

  • Payments made after 4:00 p.m., EST, or over the weekend, will be processed on the next business day.
  • Please pay your bill before the due date to avoid late payment charges or service disconnection. We cannot guarantee a payment made online will avoid late payment charges or service disconnection.

Paying your bill outside of the US?

When travelling outside of the United States, you may be unable to access your account due to strict firewalls that we have in place. These firewalls are used to protect the privacy of our customers and their account information.

We offer a variety of other payment options including: 

By phone

  • $3.95 Residential payment charge/ $6.50 Commercial
  • Call our automated service at 800.722.5584 available 24/7

By mail 

  • Check or Money Order
  • Send to The United Illuminating Company, P.O. Box 847818, Boston, MA 02284-7818

Save time, money and the environment 

Paying online saves time, money and the environment. By electing to receive and pay your bill electronically, you save on the cost of postage, reduce your carbon footprint, and help to conserve vital resources that impact our environment.