Most Popular Account Features
Sign up for eBill to view and pay online, schedule payments, and more!
We’ll do the work for you! Your bill will be paid securely on time automatically each month.
If you are having trouble managing energy bills, we have payment plans and customer assistance programs available to help our customers.
With Budget Billing, UI will bill you for an average monthly electric cost based on your actual use.
Whether you are a new, returning, or current customer, we’re happy to serve you.
Starting, stopping, or transferring service in UI's territory is simple and convenient.
Getting service turned on is easy with our online form.
Just log into My Account and complete our online form.
If you’re moving within our service territory, you can now transfer your service online.
Establish electric service - temporary or permanent - by phone, fax, or online.
Understand Your Bill
Learn more about choosing an energy supplier, different pricing options, view a sample bill, and more.
What does a bill look like? View a sample bill.
If you’re looking for energy pricing information, take a look at our tariffs.
Here are definitions for terms that describe your usage.
Security deposits are for commercial accounts only. Rates determine the amount you pay each month for your monthly energy usage.
If you are a UI customer looking to switch to UI’s Standard Generation Service, we’ve made the process very easy.
Do you have an Electro-mechanical or Digital electric meter? Learn how to tell the difference and how to read it.
More Billing and Payment Options
Send your check or money order and payment stub in the return envelope provided with your bill, or click here for our mailing address.
We have many locations where you can pay your bill in person.
Make a payment quickly and easily with our easy, automated telephone system.
Make a payment online, even if you’re not enrolled in eBill.