Service Location Requests

To establish an electric service, temporary or permanent, contact the UI Customer Care team either by phone, fax, or online.

  • Phone: 800.722.5584
  • Fax: 888.442.6070
  • Online: Service Location Request online form
  • If this service request is for Net Energy Metering(application received prior to January 1, 2022), please complete a Net Energy Meter Request online form.
  • If you are in need of a service request for Renewable Energy Solutions (application received as of January 1, 2022 or later),  please check your Tariff approval email for instructions and a link to complete the Residential Renewable Energy Solutions Meter Request Form

A UI job number will be assigned and this number is required to obtain a release from the authority having jurisdiction.

Note: Before UI can schedule or energize any new or revamped service, the authority having jurisdiction must approve the construction and the acceptance of such construction must be posted in UI’s system.

Guidebook of Requirements

The 2017 Guidebook of Requirements for Electric Service (PDF) provides a cursory view of the approved policies and procedures of UI and is intended for use by our customers, electrical contractors, consulting engineers, architects, and electrical inspectors. We present this Guidebook in an effort to acquaint you with the various types of electric services that are offered by UI and to help you determine which is best suited for your individual needs.

Additional Resources