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Most Popular Account Features
Help With Bills
If you are having trouble managing energy bills, we have payment plans and customer assistance programs available to help our customers.
Budget Billing
With Budget Billing, UI will bill you for an average monthly electric cost based on your actual use.
Moving
Whether you are a new, returning, or current customer, we’re happy to serve you.
Moving?
Starting, stopping, or transferring service in UI's territory is simple and convenient.
Start Electric Service
Getting service turned on is easy with our online form.
Need to Stop Service?
Just log into My Account and complete our online form.
Transfer Service
If you’re moving within our service territory, you can now transfer your service online.
Install/Upgrade Service
Establish electric service - temporary or permanent - by phone, fax, or online.
Understand Your Bill
Learn more about choosing an energy supplier, different pricing options, view a sample bill, and more.
Commercial Deposits
Security deposits are for commercial accounts only. Rates determine the amount you pay each month for your monthly energy usage.
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Choose a Supplier
If you are a UI customer looking to switch to UI’s Standard Generation Service, we’ve made the process very easy.
READ MORE
How to Read Your Meter
Do you have an Electro-mechanical or Digital electric meter? Learn how to tell the difference and how to read it.
READ MOREMore Billing and Payment Options
Pay By Mail
Send your check or money order and payment stub in the return envelope provided with your bill, or use our mailing address.
