UI Matching Payment Plan

Our Matching Payment Plan (MaPP) helps limited-income customers maintain their service year-round. It provides an opportunity for customers to reduce or eliminate past-due balances in as few as 12 months.

Who Qualifies

UI residential customers with an income at or below 60% of the state median income and a balance of $500 or more that is 90 days in arrears.

Guidelines and Benefits

  • Customer agrees to and pays budgeted amount each month
  • 100% dollar match of all payments made
    • Matches take place at the time the payment is made
    • Match may not result in a credit balance
    • 12 month program or until a zero balance is reached, whichever comes first


Call our Care Center at 800 7 CALL UI (800.722.5584) for more information.