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Our CompanyNewsNews Room2020

UI, SCG and CNG Donate $210,000 to Organizations Providing Community and Economic Relief in Connecticut

ORANGE, Conn. — April 9, 2020 — United Illuminating, Southern Connecticut Gas and Connecticut Natural Gas, subsidiaries of AVANGRID, Inc. (NYSE: AGR), today announced $210,000 in donations to community organizations that are working to ease the impact of the COVID-19 pandemic on Connecticut residents and businesses.

This initial outlay in Connecticut is part of a broader $2 million commitment by AVANGRID to provide coronavirus relief and recovery in communities where its companies operate. The company expects to announce additional contributions in Connecticut in the future.

“As providers of essential energy services, UI, SCG and CNG are integral to the economic life in the towns and cities where we operate, and we have a special responsibility to assist our customers and communities during this difficult time,” said Tony Marone, CEO of Avangrid Networks. “We have targeted organizations that are well positioned to assist those in need, providing critical community services and energy assistance, as well as resources for struggling businesses.”

The recipients are:

  • Bridgeport Regional Business Council
  • Community Foundation for Greater New Haven
  • Fairfield County’s Community Foundation
  • Greater New Haven Chamber of Commerce
  • Greater Valley Chamber of Commerce
  • Operation Fuel
  • Valley Community Foundation

UI, SCG, CNG and the AVANGRID family of companies are committed to finding ways to ease the burden of the ongoing pandemic on the customers and communities they serve.

AVANGRID and the Avangrid Foundation last month announced a $2 million commitment to coronavirus relief and recovery efforts, including $1 million in corporate contributions to local community organizations, and $1 million in Foundation contributions for crisis response that will be directed to partners nationwide that are providing emergency response and community support during the pandemic.

All AVANGRID companies have suspended shut-offs for nonpayment, as well as late fees, interest and security deposits. They recently donated a combined total of 31,000 protective masks to medical institutions in the areas where they operate, including 6,900 surgical masks and N95 respirators sent to the Yale New Haven Health System in Connecticut.

Statements from community partners:

Garrett Sheehan, CEO, Greater New Haven Chamber of Commerce 

“During the crisis, we are doing everything possible to support the businesses in our region, regardless of whether they are Chamber members. We have found that the Chamber is serving as an information center and a trusted place to turn to with the avalanche of information that our businesses are having to process. This support makes a tremendous difference in our ability help businesses and nonprofits. At a point in time when our funding has drastically declined, this grant will allow us to expand our services to provide more assistance to the businesses that are really struggling. This is the Chamber’s 226th year in operation, our business community is going to make it through this, and the reason is because we have other businesses like AVANGRID, stepping-up to provide support.”

Sharon Closius, president and CEO, Valley Community Foundation:

“We are incredibly grateful to AVANGRID for supporting of the Valley Community COVID-19 Response and Recovery Fund. This gift enables us to help more people and with greater impact during such an unprecedented time. Whether it is by supplying protective equipment to healthcare workers, keeping food on the shelves at our five food banks, or supporting regional nonprofits and their endeavors to meet the rapidly evolving needs of the Valley community, this will go a long way. Despite the challenges we are faced with, I am inspired by so many people, organizations, and businesses coming together to make a meaningful impact on our community.”

Brenda Watson, Executive Director, Operation Fuel

“We are predicting a dramatic rise in the number of applications for utility assistance, and we believe that this increased demand will last at least several months and probably even longer. It is with great appreciation that AVANGRID is providing this grant to help support their customers beyond the [shutoff] moratorium, as this additional funding will enable us to address the increased demand for assistance and serve additional families struggling to pay their energy and utility bills.” 

#  #  #

United Illuminating, Southern Connecticut Gas and Connecticut Natural Gas announce $210,000 in donations to community organizations that are working to ease the impact of the COVID-19 pandemic on Connecticut residents and businesses.

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    How do I enroll in My Account?

      Enrolling in My Account allows you to pay your UI bill at no charge using a checking or savings account. Credit or debit cards cannot be used to make payments from within My Account.

      To enroll in My Account, you will need the following information from your bill:

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      If you are a new UI customer, you cannot enroll until you receive your first bill.  If you do not have a bill with your account number, send us an email via the Submit a Question, or contact us .

      When entering your Customer Name Key, enter the information in capital letters, exactly as it appears on your bill. When entering your account number, do not include dashes or spaces.

      If you get a message stating your account is already registered, contact us. Many customers have registered in the past to access UI's Bill Analyzer, and have forgotten their user id.

      Once enrolled, you can add additional UI accounts  to your profile.

      Once you have enrolled and activated the E-bill option, you can add bank information  and make online payments  to any UI account in your profile immediately.  Only payments from checking and savings accounts are possible through My Account. You cannot make payments using credit or debit cards through My Account.

      If you choose to pay your bill online, you will stop receiving bills in the mail. Instead, you will receive an email notifying you when your bill is ready.  You can still view and print your current and past bills from My Account.

      Once you have your information ready, enroll. 

    How do I setup recurring payments?

      Once you activate eBill for a UI account in your profile, you can add bank information and schedule recurring payments against any bank account in your My Account profile.  See How do I add or change bank account information? for more information and instructions on adding bank information.  Payment via credit or debit card is not available using My Account.

      To add a UI Account to your My Account profile, see How do I add a UI account to my profile?

      There are no fees to set up or make recurring payments.

      When eBill is active, you will no longer receive bills by mail for that account. My Account will send you an email each month informing you that your bill is ready for viewing online.

      When you set up recurring payments, payments for future bills will be created automatically.  To pay your current bill, you must schedule a payment separately.  See Can I pay my bill without any payment fees?  for instructions.  You will not receive notifications when payments are created for a particular bill.

      To set up recurring payments:

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      Payments can be scheduled up to and including the due date on your bill. Payments will be processed after business hours on the payment date, and appear on your account the following business day.

    How do I see my bill online?

      To view your bill in My Account, please upgrade to the latest browser version supported by your operating system and adjust your browser settings to allow third-party cookies. Safari users will need to un-check “Block cross-site tracking”.

      For the fastest way to view and pay your bill, download our mobile app in the App Store or Google Play Store. The links to the app stores are at the bottom of all pages.


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