United Illuminating Makes Progress Restoring Service after Storm-10.30.2017
10.30.2017 - United Illuminating Makes Progress Restoring Service after Storm
ORANGE, Connecticut — Oct. 30, 2017 — United Illuminating, subsidiary of AVANGRID, Inc. (NYSE: AGR), a diversified U.S. energy company, has made significant progress in restoring service to customers after the wind and rain storm.
UI expected to have service restored to virtually all customers before midnight Tuesday.
“Our efforts to monitor this storm and prepare for it paid off,” said Joe Thomas, UI’s vice president for electric system operations. “This early preparation allowed us to get a head start on planning and have our crews and equipment ready to respond to the storm’s damage.”
As of Monday afternoon, UI had restored a cumulative total of more than 23,000 customer outages, and fewer than 2,000 customers remained without service after the storm, which brought heavy rains and wind gusts up to 60 mph into the region overnight Sunday. Strong winds continued throughout the day Monday, causing additional outages.
UI reminds customers to take precautions during storms. Parents are encouraged to accompany children trick-or-treating, and to stay far away from downed lines. To report downed wires, call UI at 800-722-5584 or 911 with the location and any specifics.
To receive UI Outage Alerts, sign up at uinet.com, or text “REG” to 839-884 to get text alerts sent to your mobile phone. Customers can also report outages by mobile: Text “OUT” to 839-884.