Bill Inserts

We like to keep our customers in the know

The inserts you receive with your monthly statement provide important information on various topics relating to electricity and your bill. The Source newsletter and other bill inserts discuss areas of interest to our customers. Take a few moments to read this month's literature.

 

Monthly Literature

August 2019

Customer Rights & Responsibilities
  • YOUR RIGHTS: Important Information About Your Service.

August 2019

The Source

  • Sign up for FREE Outage Alerts
  • It pays to save with Home Energy Solutions
  • Our employees are easy to identify

July 2019

The Source

  • Our payment options are a picnic
  • Hats off to our lineworkers
  • A cool way to track your energy use: Energy Advisor

June 2019

The Source
  • Stay in the know with alerts your way
  • Which rate is right for you
  • Sign up for our convenient and secure online payment options

May 2019

The Source
  • Our FREE online payment options let you manage your bill on the fly
  • Restoration Priorities
  • Stay informed with FREE Outage Alerts

April 2019

The Source
  • Celebrate Earth Day every day with eBill
  • Winter protection ends May 1, 2019
  • Don't dig into trouble, know what's below

March 2019

The Source
  • We've made it easy to enjoy the convenience of our online services
  • Smarter electricity grid makes for faster response to outages
  • Spring forward for safety

February 2019

The Source
  • Manage your energy use
  • Stay informed with Outage Alerts
  • Business customers can purchase electricity from us or an alternate supplier

January 2019

2019 UI Rate Schedule
  • Rates effective Jan. 1, 2019

January 2019

The Source
  • Resolve to be energy fit
  • If the power goes out, we'll keep you informed
  • Help with your energy bill

December 2018

The Source
  • Outage Alerts
  • Operation Fuel
  • 2019 Holiday Schedule

November 2018

The Source
  • Understand and Manage Use
  • Outage Alerts
  • Holiday Outdoor Lighting Safety

October 2018

The Source
  • Payment Assistance
  • Rates 
  • Outdoor Safety

September 2018

The Source
  • What's in Your Storm Kit?
  • Stay Informed
  • Hazard-Free Poles

August 2018

Customer Rights & Responsibilities
  • YOUR RIGHTS: Important Information About Your Service.

July 2018

The Source
  • Happy to Help
  • Sustainability Report
  • Rate Update

June 2018

The Source
  • Reliability is Job 1
  • Which Rate is Right for You?
  • Slow Down for Roadside Crews

June 2018

What's Ours. What's Yours
  • What's Ours and What's Yours

May 2018

Spot the Scam
  • Scammers are after your personal and financial information. Here's what to look for.

May 2018

The Source
  • Staying Ahead of a Storm
  • Restoration Priorities
  • Downed Wires

April 2018

The Source
  • Know What’s Below
  • Winter Protection Ends May 1
  • Who Let the Dogs Out?

March 2018

What's Ours. What's Yours
  • Important Information about Your Electric Service

March 2018

The Source
  • Reduce Your Carbon Footprint
  • Understanding Your Bill
  • Safety

February 2018

Paying with Cash?
  • Introducing Our New Walk-In Payment Option

February 2018

The Source
  • Winter Safety
  • Connected with Community
  • New Customer Care Hours

January 2018

Annual Report
  • Annual Report to Customers

January 2018

Rate Schedule
  • Rates Effective Jan. 1, 2018

December 2017

The Source
  • Good Neigbors
  • Providing Comfort
  • 2018 Holidays

November 2017

The Source
  • Cut Costs, Not Comfort
  • Home Energy Solutions
  • Holiday Lighting

October 2017

The Source
  • Payment Assistance
  • Rates 
  • Outdoor Safety

September 2017

The Source
  • My Account
  • Outage Alerts
  • Generators

September 2017

What's Ours. What's Yours.
  • Important information regarding service restoration

September 2017

Family Science Day
  • Fun for the Whole Family, Oct. 21, 2017 at the Energize Connecticut Center

August 2017

Your Rights
  • Important information for customers.

July 2017

The Source July 2017 (PDF)
  • System Conditions
  • Helping You Save
  • Rate Update

June 2017

The Source
  • What Customers Are Saying
  • Rates
  • Give Crews a 'Brake'

June 2017

What's Ours. What's Yours.
  • Important information regarding service restoration

May 2017

Home Energy Solutions
  • This Summer, It Pays to Save

May 2017

Spot the Scam
  • Learn What To Look For

May 2017

The Source
  • Restoration Priorities
  • Stay Informed During a Storm
  • My Account

April 2017

The Source
  • Call Before You Dig
  • Winter Protection Ends
  • Who Let the Dogs Out

April 2017

Earth Day
  • Celebrate Earth Day, Saturday, April 29 at the Energize CT Center, 122 Universal Drive N., North Haven, CT

March 2017

The Source
  • Woodbridge Fuel Cell
  • Paperless Billing
  • Fire Safety

February 2017

The Source
  • Good Neighbors
  • Outage Reporting
  • Don't Post on Poles

January 2017

2017 Rate Schedule
  • 2017 Rate Schedule

January 2017

Annual Report to Customers
  • 2016 Annual Report to Customers

 

FAQs

  • What options are available for my heating and cooling system?  
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  • What options do I have to pay my bill?  
  • Does the company have energy conservation programs?