Service Location Requests
To establish an electric service, temporary or permanent, contact UI’s Customer Care either by phone, fax, or online.
- Phone: 800.722.5584
- Fax: 888.442.6070
- Online: Service Location Request online form
- If this service request is for Net Energy Metering, please complete a Net Energy Meter Request online form.
A UI job number will be assigned and this number is required to obtain a release from the authority having jurisdiction.
Note: Before UI can schedule or energize any new or revamped service, the authority having jurisdiction must approve the construction and the acceptance of such construction must be posted in UI’s system.
Guidebook of Requirements
The 2017 Guidebook of Requirements for Electric Service (PDF) provides a cursory view of the approved policies and procedures of UI and is intended for use by our customers, electrical contractors, consulting engineers, architects, and electrical inspectors. We present this Guidebook in an effort to acquaint you with the various types of electric services that are offered by UI and to help you determine which is best suited for your individual needs.