Start, stop or make changes to your existing service
We are proud to bring you safe and reliable electric service. Start here if you're planning to move into our service area, need service at an additional location or want to cancel your current service.
Business customers should call us for any related requests.
Start service
Begin your electric service or add an additional one using our secure online form. Check needed documents or our new construction or remodeling resources below.
Transfer service
Transfer service to a new address using our secure online form. Check needed documents below.
Stop service
Turn off your service using our secure online form. Check needed documents below.
IItems you'll need to have ready
Items You'll Need to Have Ready
When you complete an online request to start, stop, or transfer service, please have the required information listed below on hand. Visit our support center to find answers to frequently asked questions or contact us.
Start Service: Address where electric service will be established (i.e., service address), billing address if different from the service address, service start date, Social Security Number (SSN), second form of identification (e.g., driver's license number), the name and SSN for any other persons who will be authorized to access your account, and phone number.
Transfer Service: Address of the new service location (i.e., service address), billing address if different from the new service address, date the old service will stop (i.e., move-out date), date the new service will start (i.e., move-in date), and phone number for new service location.
Stop Service: Date you wish the service to end and address (email or mail) where we can send your final bill.
Additional resources and information
Request new service
Building a new home or making renovations to your existing one? Have your builder or contractor fill out our Contractor Service Location Request.
Building a new home or making renovations to your existing one? Have your builder or contractor fill out our Contractor Service Location Request.
Fill out the form
Changes to Existing Electrical Service
Need to replace, increase, or remove electrical service? If you are a contractor or owner, please complete our Contractor Service Location Request form.
Fill out the form
Installing or upgrading service
Review the requirements to establish or upgrade your electric service.
Review requirements
Account Security
To prevent identity theft, we require identification when you start service. You may provide your Social Security Number (SSN), or, if you prefer not to submit your SSN online, you must instead provide two valid forms of identification (such as a driver’s license, military ID, or passport) via mail. Failure to provide or validate these within 15 days will result in service disconnection.